Association Accounting

Man doing calculations on a calculator about HOA Large Scale Community Association

Including Accounts Receivable (A/R), Accounts Payable (A/P), financial reports, delinquency coordination, collections coordination and corporate billing & accounting

Customer Service

Man on phone for customer support at the Management Company with services for large-scale community associations

Handling homeowner calls, texts and live chats Monday to Saturday, 9 AM to 11 PM (EDT), on most holidays - with a Spanish call queue - and managing resale and disclosure processing

Customized Solutions

Sheets with printed statistical reports placed on desk in modern financial with no people on it. Empty workstation with plant and coffee cup in cardboard box, annual statistic concept.

Offering input from Vantaca super users, software onboarding, procedure implementation, business reputation management, recruitment and engagement strategies